Deliveries are carried out by La Poste in France, Monday to Saturday, depending on the option chosen by the customer at the time of validating their order.

The delivery is made to the delivery address indicated by the customer, being specified that it must be the address of the customer's residence, an individual of their choice or a legal entity (delivery to their company). Deliveries cannot be made either to hotels or P.O. boxes.

So that deadlines are respected, the customer must make sure that they have provided accurate and complete information concerning the delivery address (including in particular: house number number/name, building number/name, staircase, access codes, names and/or numbers for the intercom, etc.).

?Le Bazar des poupées Russes will deliver orders within a maximum delay of 10 (ten) working days for delivery within metropolitan France and 20 (twenty) working days for international delivery from the day after the validation of the order. If the delivery time is exceeded and is not justified by a case of force majeure, the customer may request the cancellation of the sale and within a maximum period of 15 (fifteen) days can receive a refund of sums paid on the occasion of the sale.?The timescales indicated are indicative deadlines, corresponding to the average time for processing and delivery. Le Bazar des poupées Russes cannot be held responsible for any consequences due to a delivery delay not of their own making. ?

The international sendings will be forwarded by Colissimo. ?Do not hesitate to contact the customer service,, to know the conditions, deadlines and costs of delivery in a specific country.